To stay in a place like no other
Airds of Balcary Farm
Auchencairn
Castle Douglas
DG7 1QZ
07973 255 279
airdsofbalcary@gmail.com
Airds of Balcary Farm
Auchencairn
Castle Douglas
DG7 1QZ
07973 255 279
airdsofbalcary@gmail.com
Last updated: 7 September 2026
Destination Balcary respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit https://destinationbalcary.com/, contact us, make an enquiry, enquire about or make a booking, subscribe to communications, or otherwise interact with us.
This policy is intended to provide information in accordance with applicable UK data protection and electronic communications legislation, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR), as applicable.
For the purposes of applicable data protection legislation, the organisation responsible for your personal information is:
Destination Balcary
Airds of Balcary Farm
Auchencairn
Castle Douglas
DG7 1QZ
Scotland, UK
Telephone: 07973 255 279
Email: airdsofbalcary@gmail.com
References in this Privacy Policy to “Destination Balcary”, “we”, “us” or “our” mean the organisation responsible for the processing of your personal information.
The information we collect depends on how you interact with us.
This may include:
Please do not provide sensitive personal information unless it is genuinely necessary for us to deal with your enquiry or booking.
When you visit our website, certain technical information may be collected automatically, depending on the technologies and services operating on the website.
This may include:
The identity of the current booking provider should be added to this Privacy Policy once the booking system has been confirmed.
Where a third-party booking provider processes personal information on our behalf, we will take appropriate steps to ensure that suitable contractual, security and data protection arrangements are in place.
Where payment is processed by a third-party payment provider, that provider may process your payment information directly. We do not intend to store complete payment-card details ourselves unless this is specifically required and lawfully undertaken.
We may use personal information to:
We will only process personal information where we have a lawful basis under applicable data protection law.
We may process your information where this is necessary to enter into or perform a contract with you, including administering a booking and providing accommodation.
We may process information where you ask us to provide availability, prices or other information before deciding whether to make a booking.
We may process personal information where necessary to comply with legal, tax, accounting, insurance or regulatory obligations.
We may process personal information where this is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
Examples may include:
Where consent is required, we will ask for it before processing your information for the relevant purpose.
This may include certain marketing activities and certain non-essential cookies or similar technologies.
You can withdraw consent at any time.
We may send information about Destination Balcary, special offers, events, local information or other communications where we are legally permitted to do so.
Where consent is required for electronic marketing, we will obtain the appropriate consent before sending it.
You can unsubscribe at any time by following the unsubscribe instructions in the relevant communication or by contacting us.
You have an absolute right to object to the processing of your personal information for direct marketing purposes.
Our website may use cookies and other technologies that store information on, or access information from, your device.
This can include:
Some technologies may be strictly necessary for the website or a service you have specifically requested.
Other technologies, such as certain analytics, advertising or preference technologies, may require your consent before they are used.
Our separate Cookie & Tracking Policy explains these technologies and how you can manage your choices.
The ICO’s current guidance confirms that PECR applies to a broad range of storage and access technologies, not simply conventional cookies.
The existing Destination Balcary Privacy Policy states that Google Analytics is used.
The current website configuration should be checked to confirm whether Google Analytics remains active and which version and configuration are being used.
If Google Analytics or another non-essential analytics service is active:
The presence of an analytics service will not be treated as automatically exempt from consent merely because the information collected is aggregated or used for statistical purposes.
We do not sell your personal information.
We may share personal information where reasonably necessary with:
Where another organisation processes personal information on our behalf, we will take appropriate steps to ensure that suitable data protection arrangements are in place.
Our website may use or link to third-party services.
These may include:
Third parties may process personal information in accordance with their own privacy notices.
Where third-party services use non-essential storage or access technologies on our website, we will apply the appropriate consent requirements.
Some of our service providers may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place.
Depending on the circumstances, these safeguards may include:
We will retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
Different types of information may be retained for different periods.
For example:
We take reasonable technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or unauthorised access.
These measures may include appropriate access controls, secure systems, software updates, backups and other security measures appropriate to the nature of the information and the risks involved.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Subject to certain legal conditions and exemptions, you may have the following rights:
You also have an absolute right to object to direct marketing.
Where we process information on the basis of consent, you have the right to withdraw that consent at any time.
These rights are subject to certain legal exceptions and limitations.
To exercise your rights, please contact us using the details in Section 1.
We may need to request reasonable information to verify your identity before responding to a request.
If you have concerns about how we use your personal information, please contact us first so that we can investigate and attempt to resolve your concern.
You also have the right to complain to the UK’s data protection regulator:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk/
The ICO provides information about your data protection rights and how to make a complaint.
Our website contains links to third-party websites, including tourism organisations, attractions, social-media services and other external websites.
We are not responsible for the privacy practices, security or content of third-party websites.
You should read the privacy notice of any third-party website before providing personal information to it.
Destination Balcary provides links to social-media services, including Facebook and Instagram.
If you follow a link to a social-media platform or interact with embedded third-party content, that third party may collect information about you in accordance with its own privacy policy.
Where embedded content uses non-essential storage or access technologies, the appropriate consent requirements will apply.
Our accommodation and website are intended to be used and booked by adults.
We do not knowingly seek to collect children’s personal information through the website unless it is necessary for a legitimate purpose connected with a booking or enquiry.
We do not currently use your personal information to make solely automated decisions that produce legal or similarly significant effects on you.
If this changes, we will update this Privacy Policy and provide any information required by applicable law.
We may update this Privacy Policy from time to time to reflect:
The latest version will be published on this page with the date it was last updated.
We recommend checking this page periodically.
If you have questions about this Privacy Policy, wish to exercise your data protection rights, or have concerns about how we use your personal information, please contact:
Destination Balcary
Airds of Balcary Farm
Auchencairn
Castle Douglas
DG7 1QZ
Scotland, UK
Telephone: 07973 255 279
Email: airdsofbalcary@gmail.com
Last updated: 7 September 2026
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